Wednesday, November 07, 2007

Can't use delete key?

Helpful email from Saren:
I had an interesting question from a customer today wondering why when he highlighted text on his Word document, and hit the delete key it did not delete. I could not see why it was not deleting, but you could still hit the backspace key to remove the text. I asked Jeff about it, and he figured it out.

When text is highlighted and the delete key is pressed, you will see on the bottom tool bar, left hand corner a message saying Delete Block? No (Yes) . So to delete the highlighted text you either need to press Y on your keyboard, or N if you don't want it deleted. This is a default setting right now, but customers can omit this function with each session by going to Tools, Options, Select the General Tab and uncheck Help for Word Perfect Users . By unchecking this box, text will be deleted right away without having to press Y. Jeff hopes to change this down the road, but this is the way it is on the public computers for now.

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