Problems with Anti Virus on public computers

From Ron: "With the new Anti Virus upgrade, we are finding problems such as this [inability to open certain pdfs] and are able to correct them if we can see the problem as it happens . We have the ability to log the problem and make any corrections, but we have to do it prior to the next session starting because the next restart eliminates any logs. If you can let the rest of the reference staff know this, and have then contact us as soon as these problems occur, we can come out and determine what setting we need to change in the Anti Virus settings to eliminate the issue."