Wednesday, December 20, 2006

Wrong jacket image in Sirsi?

This is from an email Dan sent me when I asked about a wrong book cover image showing up in the public catalog. Something that's fairly easily fixed, apparently.
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[Dan]
This thing with the wrong jacket cover (or review or table of contents or whatever) in iBistro happens sometimes. There are two reasons this might happen:
1) The bib record has the incorrect ISBN in it
2) Syndetics Solutions (the source of our enhanced content) has associated the wrong ISBN with the cover or other enhanced content.
In this case, the problem was #1, which is easy to fix. I simply searched Amazon to get the correct ISBN for the book, then edited the bib record in Workflows so it had the right ISBN. VoilĂ ! Now the record has the correct book jacket.
If the problem had been #2 above, I could report the problem to Syndetics, but I don't know how long it would take to get fixed.
You can call or email Myron future #1 problems, and he can fix them. For Problem #2, you can send them to me. How do you know which type of problem it is? Simple. If you copy the ISBN from iBistro and search it in Amazon, and a different book comes up, then it is problem #1. If the same book comes up in Amazon that shows in iBistro, then it is problem #2.

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