ICAN will supervise youth needing court-ordered community service

Added this to our volunteering page: ICAN - Improving Chandler Area Neighborhoods (tel. 480-821-4207) will supervise youth 18 and under needing to do court-ordered community service. More info & application online

Courier Schedule

from Peter. . .
"Times are approximate and may change without notice on
any particular day."

Morning route
9:00 AM - Downtown
9:30 AM - Sunset
10:00 AM - Hamilton
10:30 AM - Basha

Afternoon Route
1:00 PM - Downtown
1:30 PM - Sunset
2:00 PM - Hamilton
2:30 PM - Basha

East Valley Tribune online archives

Lynne reminds us we have access to the East Valley Tribune online archives with our library account. Login and password are in the rolodexes. They have 2003-current archives available:
http://epaper.aztrib.com/

Can't use delete key?

Helpful email from Saren:
I had an interesting question from a customer today wondering why when he highlighted text on his Word document, and hit the delete key it did not delete. I could not see why it was not deleting, but you could still hit the backspace key to remove the text. I asked Jeff about it, and he figured it out.
When text is highlighted and the delete key is pressed, you will see on the bottom tool bar, left hand corner a message saying Delete Block? No (Yes) . So to delete the highlighted text you either need to press Y on your keyboard, or N if you don't want it deleted. This is a default setting right now, but customers can omit this function with each session by going to Tools, Options, Select the General Tab and uncheck Help for Word Perfect Users . By unchecking this box, text will be deleted right away without having to press Y. Jeff hopes to change this down the road, but this is the way it is on the public computers for now.

Free Flu Shots

Chandler Regional Medical Center
“Drive Flu” medical clinic
Free to first 1000 18 and older
Saturday, October 27, 8-11
475 S Dobson Rd.

Holiday assistance

I haven't gotten any calls yet, but I went ahead and checked with the Chandler CAP office; they say they don't know what they're doing yet regarding holiday assistance. She faxed over info from Salvation Army about what they're doing. . .
Salvation Army Christmas Assistance Signups (tel. 480-963-2041)
Applicants must be residents of Chandler, Gilbert, Higley, Queen Creek or Sun lakes

• Nov. 6, 8, 9: 9-11am & 1-2:30pm
• Nov. 7: 9-11 am
• Nov 12, 13, 15, 16: 9-11am & 1-2:30pm
• Nov 14: 9-11am
• Nov 19-20: 9-11am

Requirements--All those receiving Christmas assistance must have the following:

• Social Security Card for all members of the family
• Birth certificate for each child in household
• Picture ID for all adults/Mexico ID okay
• Proof of Current Address (current utility Bill/rental agreement)
• Proof of Income (current check stub or DES print out)
• Proof of Expense (rent, current bills)

Toda persona que reciba ayuda para Navidad debe traer lo siguiente:

• Tarjeta de Seguro Social para cada miembro de familia
• Acto de nacimiento o tarjeta de ACHHS
• Foto ID para todos los adultos/ID de México está bien
• Prueba de su más reciente dirección (recibo actual/corriente de utilidades o contrato de renta)
• Prueba de ingresos (talon de cheque mas reciente o copia de ayuda Welfare)
• Prueba de gastos (renta, recibos corrientes/actuales)

------------------------------

FYI, they're also having a Thanksgiving Dinner from 11-1 at the Community Center. I'll try calling some of the other places we have listed to see if they have any plans they want to share.

FAFSA forms

News from the U.S. Department of Education about the 2008-09 FAFSA forms:

For 2008–09 paper FAFSAs will not be available for order in bulk. Students will be able to obtain a paper FAFSA by calling the Federal Student Aid Information Center at 1-800-4-FED-AID (1-800-433-3243) or by visiting www.edpubs.org. Students may request up to three copies of the paper application and should receive their FAFSAs in three to seven business days.

Railway Museum collection

From Saren's email:

You have probably noticed on the catalog materials that have the call number as the Arizona Railway Museum. These items were cataloged many years ago by Libby. We rarely have customers request these items, but in case you do their collection is a non-lending collection. The museum has moved over near Tumbleweed Park, but at this time their library is still housed in their old building near Chandler Blvd. If any customer would like to view their library or just a book in their collection, all they need to do is contact Russell Lassuy, and he is happy to make the arrangements.

His phone number is 480-298-2860. I have written this information down on the rolodex card filed under the Arizona Railway Museum.

Volunteer Center closes

This is terrible! From their website:

Important Announcement
September, 2007
Since 1962, the Volunteer Center of Maricopa County has been dedicated to promoting and supporting volunteerism to enhance the quality of life in our community.
After 45 years of service to the community, the Volunteer Center has closed its doors.
"After a strategic in depth review of our organization and considerable deliberation, the Board concluded that the promotion of volunteerism and coordination of volunteer services within the community can be
enhanced by working through other community agencies", said Rosemary Gannon, Board Chair of the Volunteer Center.
While the Volunteer Center has successfully met community volunteer needs for 45 years, with our pending closure, we would like to ensure that volunteers and agency partners alike continue to get the volunteer services they need. The Make A Difference organization has been providing volunteer services in Greater Phoenix for 15 years and is well-equipped to handle any volunteer-related inquires from youth and adult volunteers, companies and other community service organizations. Please visit their web site at www.makeadifference.org or contact them directly at 602-973-2212. . . .

Programs and services will be operating through Friday, September 14, 2007. For more information call 602-263-9736.

I'll update the website asap.

No PIN through email

From Saren's email:

I verified with Peter and Dan, and Peter prefers that we do not give out a customer's PIN number through our email service. He would prefer they either call or come in person to get that information. On the phone have the customer verify their phone number and address, and in person either look at their ID or verify the address and phone number. He also said if we end up giving a customer their library card number and PIN number over the phone, we do not need to count it as a look-up.

Opening WPS (Works) files

It's possible to open Works (WPS) files on public computers, even though it may seem like it's not.

1. You MUST copy the file to the computer first.
2. Open MS Word.
3. Use the file open in Word to find the file and open it.
4. Follow directions to install the converter when prompted.
   
5. You MAY have to tell the computer several times to "Ignore" a problem with a registry key (Jeff is looking into fixing this)

Bonus steps:

1. Recommend that the person save the file as a Word document at that point.
   
2. Tell the person to take the extra step to save as a '.doc' when they create files on their home computer using Works in the future. This will save them the headache of not being able to open their files on other computers.
   

Graphic printing problems in Publisher 2003?

On the public printers, if a patron's graphics all don't print out, try the following:

On the File menu, click Print.
Click Advanced Print Settings, and then click the Graphics and Fonts tab
Under Graphics, click Print low-resolution linked graphics
Click OK.

Federal School Code List

From the Federal Student Aid office: "The 2008-2009 Federal School Code List will be available as of November 1, 2007, on the Information for Financial Aid Professionals (IFAP) Web site at http://ifap.ed.gov/. You will be able to search the document online as well as print, download, and share the PDF file if desired. The online document will be updated on a quarterly basis with an errata sheet, to easily identify changes."
The list will no longer be distributed in hard-copy format.
Students can still access the code list on the FAFSA (http://www.fafsa.ed.gov/) website or on the National College Access Network website, http://www.collegeaccess.org/NCAN/.

Problems with Anti Virus on public computers

From Ron: "With the new Anti Virus upgrade, we are finding problems such as this [inability to open certain pdfs] and are able to correct them if we can see the problem as it happens . We have the ability to log the problem and make any corrections, but we have to do it prior to the next session starting because the next restart eliminates any logs. If you can let the rest of the reference staff know this, and have then contact us as soon as these problems occur, we can come out and determine what setting we need to change in the Anti Virus settings to eliminate the issue."

Where to RECEIVE a Fax

Nearest places to receive a fax (please add any you find):
Staples at SW corner Alma School and Chandler: 50¢/page
Fedex Kinkos at NE Dobson and Chandler: $1/page

Photos of Graffiti

Ranger Rachael asked that we take photos of the graffiti that we encounter around the library. You can email it to her (she's in the Chanweb directory, look under her first name).

Christmas Tree Permits already!

It's beginning to look a lot like. . . Christmas? Already got a question about Arizona National Forests’ Sale-by-mail Christmas Tree Program. Guess you can't blame them--the deadline for lottery entries to be postmarked this year is October 1, according to the Christmas Tree Hotline number (602) 225-5258. The applications for the lottery will be available at various locations (presumably here, too) on September 4. They'll have info online on September 1.
Printable packet here: http://www.fs.fed.us/r3/tonto/christmas/AZ_SBM_Xmas_07_Form.pdf

They are supposed to have Internet applications, but they aren't available yet.

Weeding & Discarding

New info on Chanwik:

Creating a weed list in Workflows

Discarding Procedures and Practices

Running a chkdsk on a flash drive!

I discovered today that you can run a chkdsk on a flash drive, not just a floppy! Follow the 'Repairing disks' directions in the 'Care and Feeding' manual, remembering to put the correct drive letter in (not 'a,' which would be the floppy drive). Today, for example, the drive was the letter 'g,' but you never know. Take a look in 'My Computer' first to confirm the drive letter.

New Business Listings

Joe tracked down a source for new business listings. There is a "Business Leads" column in both the Arizona Business Gazette and the Phoenix Business Journal, which lists new businesses in the greater Phoenix area (nothing limited to Chandler, unfortunately).